WNY Care Connection - Laping, Surdej Associates
Laping, Surdej Associates

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Examples of How We Can Help

Mom and dad are living in their own home.  I live an hour away and have a full time job.  Mom has been calling three or four times a day and I am worried about my parents’ ability to manage every day needs as they used to.  I’d like an objective opinion and some suggestions on how to address my concerns.

Dad is in the hospital and can’t return home without a lot of help.  The hospital discharge planner is talking about placement or extensive care at home.  I don’t know the right thing to do.

Hospital discharges often happen very quickly.  Staff is overwhelmed with large case loads and pressure to expedite discharges.

Discharges home frequently use Medicare covered services to put together a “safe discharge.”  This is almost always a short-term solution (a couple of weeks or a month) that may not begin until a week or so after discharge.  The long-term picture is what may really need to be addressed.

The need for a discharge to a facility (nursing home or “assisted living”) can come as a surprise, especially if the recommendation is for long-term placement.  Making such an important decision is life changing and should be handled thoughtfully.  Adequate attention to the specific needs of each patient and his/her situation should be given. 

We have the time to give you and your family the attention you need and deserve.  We work for you!

Mom is in a nursing home for rehabilitation.  The discharge planner is arranging plans for some care at home when she returns home.  I am concerned about who will help us coordinate services as the situation changes over time once Mom is home. 

We can work with the discharge planners and continue to coordinate as needed over the long-term.

I have a relative with dementia.  She lives with her daughter and her family.  I am concerned about all of them.

We can help families in understanding and dealing with care for a loved one with dementia and other debilitating conditions.  We can evaluate functional levels and make suggestions for care management.

We often receive referrals from physicians, attorneys or other professionals with elderly clients who need care management or assessments.  We work along with other professionals involved in care to provide a comprehensive team approach.  Referrals to other professionals with expertise in various specific areas of service are made as needed.

Contact Us

Plaza Suites, 304
1207 Delaware Avenue
Buffalo, New York 14209
Phone: (716) 884-3277

24 hour answering service
Fax: (716) 885-9127

Our Memberships

Affiliations National Association of Professional Geriatric Care Managers National Association Of Social Workers Network In Aging American Society On Aging